Season’s Greetings from Netstar Australia!
As the festive season approaches, we want to make sure you feel fully supported. Your operations, safety, and peace of mind matter to us, even during the holidays. Below is a simple guide to help you plan and know exactly when and how you can reach us.
Holiday Closure Dates
Netstar Australia will be closed from Wednesday, 24th December 2025 and will reopen on Monday, 5 January 2026.
Customer Support Availability
Although our hours will be adjusted, our team will remain available to help whenever you need us. We understand that your business doesn’t stop just because it’s the Festive Season, and neither does our commitment to supporting you.
| Date | Opening hours |
| Wednesday 24 December 2025 – Christmas Eve | Open 8am to 1pm |
| Thursday 25 December 2025 – Christmas Day | Closed – emergency support only |
| Friday 26 December 2025 – Boxing Day | Closed – emergency support only |
| Monday 29th December 2025 | Open 8am to 5pm |
| Tuesday 30th December 2025 | Open 8am to 5pm |
| Wednesday 31st December 2025 – New Year’s Eve | Open 8am to 1pm |
| Thursday 1st January 2026 – New Year’s Day | Closed – emergency support only |
| Friday 2nd January 2026 | Open 8am to 5pm |
Whether you have a quick question, need technical guidance, or something unexpected pops up, please reach out, we’ll do our best to assist you as promptly as possible.
You can:
- Submit a support ticket click here , and our team will get back to you as soon as we can
- Call us on 1300 728 882, and we’ll be ready to help
And remember, if something urgent arises outside our operating hours, our after-hours emergency line will still be available to ensure you’re never left without support when you need it most. No matter the day, our priority is keeping you connected, protected, and supported.
Sales Team Enquiries
Our Sales Team will be taking a break during the same period from 24 December 2025 to 5 January 2026.
Enquiries are welcome via our website and will be responded to once the team returns.
From all of us at Netstar Australia, we wish you a joyful, peaceful, and relaxing holiday season. Thank you for your continued support. We look forward to reconnecting in the new year!