Client
Global logistics and transportation company
Solution
Startag Pulse BLE Tracking Devices
Executive Summary 
A global logistics and transportation company partnered with Netstar to improve visibility and control of its reusable package cages used by delivery drivers. Prior to the deployment, they had no view of the cages and their location across the country, leading to operational inefficiencies, replacement costs, and delays. By deploying Netstar’s Startag Core BLE tracking devices across its cage fleet, the customer gained location insights, identified the root causes of cage loss, and significantly improved asset recovery and accountability.
Business Challenge
Package cages are a critical operational asset, enabling the safe and efficient transport of parcels throughout the delivery network. Prior to implementing asset tracking, our customer experienced limited visibility over cage movements once they left depots. Cages were unintentionally being left behind at customer premises, transport providers, and third-party logistics sites following deliveries or drop-offs. Without location data, they had no clear view of where cages were located across the network. Each cage represents a high-value asset, with replacement costs ranging from $2,000 to $10,000 per unit. With approximately 2,500 cages in circulation, the financial and operational impact of lost visibility was significant.
Key challenges included:
- Loss of visibility once cages left depot facilities
- Cages remaining at customer, transport, or logistics partner sites
- High replacement costs for missing cages at $2000 to $10,000 per cage
- Reduced availability of cages for daily operations
The Netstar Solution
To address this challenge, we implemented Netstar Startag Pulse BLE tracking devices across its package cage fleet. The compact, durable BLE trackers were securely attached to cages, enabling continuous location monitoring as cages moved through the delivery network.
The solution provided: 
- Visibility of cage locations
- Historical movement data and location trails
- Improved asset accountability across delivery routes and sites
- Actionable insights without disrupting existing workflows
Implementation
The Startag Pulse devices were rolled out on active package cages used by delivery drivers. Once deployed, location data was captured and analysed through Netstar’s tracking platform, allowing our customers operations teams to monitor cage movements and identify patterns. The deployment required minimal operational change and was designed to scale across the broader cage fleet.
Key Insights and Outcomes
With Startag Pulse BLE tracking in place, our customer regained visibility across its cage network. Location data revealed that cages were frequently being left at customer sites, transport companies, and logistics partner facilities after drop-offs.
This insight confirmed that losses were driven by process and visibility gaps rather than theft. With location data, their operations teams were able to quickly identify where cages were located and take steps to recover them.
As a result, our customer was able to:
- Regain sight of cages across the network
- Locate and recover cages previously considered lost
- Improve operational awareness of cage movements
- Support better process compliance at delivery and drop-off points
The solution shifted cage management from a reactive process to a data-driven, proactive approach.
Business Impact
The implementation of Startag Pulse BLE tracking delivered measurable operational benefits, including:
- Reduced asset loss and replacement costs
- Improved availability of package cages
- Enhanced operational efficiency and visibility
- Stronger control over high-value reusable assets
Conclusion
Through its partnership with Netstar, our customer successfully addressed a long-standing asset management challenge. The deployment of Startag Pulse BLE tracking devices provided the visibility needed to locate missing cages, uncover process gaps, and implement corrective actions. This case study demonstrates how data-driven asset tracking can deliver immediate operational value, improve accountability, and support scalable logistics operations.