Why we’re coming back to the office

by | Jan 21, 2021 | News Posts

Now that COVID-19 is winding down, Netstar Australia has begun to return to the office.  Over this period, we saw many businesses decided the best way forward for them was to close their office locations altogether and have staff work from home permanently.  Here at Netstar however we firmly believe in having an office available to our staff members.  We are encouraging our team to do what suits them and their team best. We have found that we are able to offer a higher level of customer service when more of our staff can communicate face to face.

There are ups and downs for both options. At Netstar, we believe the existence of the office preserves the sanity of our team and the high level of service our customers expect from us.

Though this period proved society can find a way to work through any circumstance. While it may have been found that many were able to perform at home with similar levels of effectiveness as in the office.

Many of our team were happy to work at home, avoiding the often-long commute and a better work-life balance.

As we start to return to the office, we are offering many of our team’s flexible work environments, which we have found improves moral. Those who enjoy coming into the office for the social engagement found their mental health had improved after spending so long at home.

The Mental Health of our team and our customers is so important to us. We had to reconstruct our environments to ensure our team’s safety, and they have been very receptive to these changes.  They want to be here to do their best work for you, our customers.

We have always encouraged our teams to share with us. The parts of their personal lives that are important to them and sharing with us when they need to take some time to themselves if needed.

While most of our team are back in the office, we still use Microsoft Teams.  We’ve found it to be more productive to shoot a quick message to another team member than to get up and conversing for 30 minutes.

We’ve also have been able to build and develop relationships with coworkers in our regional offices in Brisbane and Grafton.

It’s for these reasons you’ll continue to find Netstar Australia in our head office in the Silverwater Business Park, and in our Brisbane and Grafton Offices. Continuing to provide the highest levels of service to our valued customers.

About Netstar

Netstar Australia prides itself on being a reliable telematics provider with over 20 years’ experience offering solutions for consumers and business in all industries Australia wide. With two established products, Ezy2C and Pinpoint Communications, customers can enjoy peace of mind knowing they are getting accurate and reliable telematics data, helping to efficiently manage fleets and assets.

If you want more information, our friendly staff are always happy to answer any questions you may have, you can call us on 1300 728 882 or email us at sales@netstaraus.com.au.

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